Hatton Point | Online Application Management & Customization

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	HPI Online Manager
	HPI Custom Development
	HPI Enabler

HPI Online Manager

Most companies we work with have some combination of the following: a corporate website, an intranet, a customer relationship management (CRM), enterprise resource planning (ERP) or sales force automation (SFA) system. In nearly all cases, these tools are set up to be supported and/or hosted by an internal IT team or a 3rd party hosting provider. Although this setup typically covers the basics of keeping the tool running, these support programs often fall short of giving you what you need to keep the tool current and relevant as your business changes. Examples of this include:

Daily/weekly/monthly updates needing to be performed with no one available to make the changes when you need them made
A constant struggle to get your overworked and under-appreciated internal IT team to make the customizations and configuration changes needed to get the right data in the right format from these tools
As business needs change, internal priorities and limited resources prevent you from being able to update these tools to align with current demands
What started out as an adequate system of internally hosting your application has now grown difficult with all the current requirements of backing up and protecting data, constantly installing patches and updates, and managing the growing list of users who want access to the system

Because we’ve learned about this pain from our clients over the years, we’ve developed programs that take this load off their backs and allow them to focus on their core business. Whether it’s hosting, maintaining and supporting applications, providing ongoing customization and configuration expertise, or always being there to make the changes needed on the fly, Hatton Point has proven to be an invaluable partner in managing online tools.

Our clients typically engage us in a retained fashion to be “on call” for their ongoing needs, as well as all of those special requests that come as a reality of utilizing technology to optimize and promote their business.